NLIS Contacts

NLIS Database Helpdesk

NLIS Ltd operates the NLIS Database Helpdesk from 9am-5pm (Sydney time), Monday-Friday. Before you call the Helpdesk, note your User ID and the Upload ID for any transactions you want to discuss. You may also need the livestock device numbers mentioned in any NLIS email messages you have received about the transaction.

Phone: 1800 654 743

NLIS State Contacts

Contact your State authority about PIC registration, ordering devices or local NLIS regulations:

Australian Capital Territory
 Department of Territory and Municipal Services
 Phone: 02 6205 3737

New South Wales
Department of Primary Industries
Local Land Services (LLS)
NLIS Helpline: 1300 720 405

Northern Territory
Department of Primary Industry and Fisheries
Phone: 08 8999 2030 (Darwin)
08 8973 9754 (Katherine)
08 8962 4458 (Tennant Creek)
08 8951 8125 (Alice Springs)

 Department of Agriculture and Fisheries (DAF)
 Biosecurity Queensland
 Business Information Centre: 13 25 23

South Australia
 Primary Industries & Regions of South Australia (PIRSA)
 Biosecurity SA
 NLIS Hotline: 1800 654 688

 Department of Primary Industries, Parks, Water & Environment
 Biosecurity Tasmania
 Phone: 1300 368 550

 Department of Economic Development, Jobs, Transport and Resources (DEDJTR)
 Biosecurity Division
 Phone: 1800 678 779

Western Australia
 Department of Agriculture and Food
 Livestock Biosecurity
 Phone: 08 9780 6100

NVD/Waybills and LPA Helpline

 For information on National Vendor Declarations, contact the NVD/LPA Helpline below:
 Phone: 1800 683 111
 Fax: 02 9463 9182

European Union Cattle Accreditation Scheme

 Phone: 1800 305 544
 Fax: 02 6272 5442